Returns & Exchanges
At GE, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy on all eligible items. Please ensure products are in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your GE account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Carefully place the items in their original shipping box, ensuring all manuals, accessories, and protective packaging are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.